As listed on the therapist's profile. You can check a license with the state licensing board and an NPI in the national registry.
Practical tools
Trauma informed
Mindful approaches
About Shannon
Shannon Madden is a Licensed Professional Counselor with 26 years in behavioral health. She trained in counseling and organizational management, and she has many years of hands-on experience in crisis settings and military behavioral health. Shannon practices from Arizona and uses practical, down-to-earth methods to help people manage stress and life changes.
Her style is straightforward and collaborative. She often starts with Cognitive Behavioral Therapy to identify thought patterns that influence feelings and actions. Sessions may include worksheets, discussion of brain basics, and a touch of humor to put people at ease. The goal is to make change feel understandable and doable.
Shannon’s background includes work as a crisis counselor for first responders and emergency departments. She has also held leadership roles in military psychological health and hospital intake. Those roles shaped her approach to trauma, grief, and high-stress situations.
She commonly helps with anxiety, depression, grief, low self-esteem, career shifts, sleep problems, anger, bipolar concerns, and coping after trauma or abuse. Additional areas include caregiver stress, chronic illness, codependency, and family of origin issues. Her experience includes supporting people through divorce, abandonment, and forgiveness work.
Sessions emphasize practical skills and clear explanations. Shannon blends Client-Centered methods, Motivational Interviewing, Emotionally-Focused ideas, and Mindfulness Therapy alongside CBT. That mix helps clients discover what works for them and build sustainable habits.
To begin, people complete a short matching questionnaire and schedule sessions based on the therapist’s availability. Costs vary with location and use a cancelable subscription model.
How her approaches and online work fit together
Shannon uses Mindfulness Therapy to help people become more aware of their present-moment thoughts and sensations, which can reduce reactivity and ease anxiety. She also uses Cognitive Behavioral Therapy to identify unhelpful thinking patterns and teach concrete tools to change those thoughts and related behaviors. Client-Centered Therapy guides the conversation toward each person's priorities, emphasizing a respectful, nonjudgmental stance.
Finding the right approach is part of the work. She collaborates with clients to test methods and adjust the plan based on goals and what feels helpful. That means trying practical skills, checking in on progress, and shifting focus when needed.
The original biography does not list which online session formats are offered, so confirm current options before booking. In general, online therapy can make it easier to fit sessions into a busy life - for example, sessions can be scheduled during a break at work, avoid commuting time, or reduce the need to arrange childcare. Remote sessions also make it simpler to continue care when travel or relocation happens. Licensed professionals can adapt Mindfulness, CBT, and Client-Centered techniques effectively in virtual meetings or phone check-ins, helping people practice skills between sessions and apply them in daily routines.
These summaries are based on the profile information listed on BetterHelp. Listing mindfulness as an approach does not mean a therapist holds a formal mindfulness training or certificate.
Frequently asked questions
What concerns does Shannon commonly help with?
She works with stress, anxiety, depression, grief, self-esteem, career changes, sleep issues, anger, bipolar concerns, and coping after trauma or abuse. Additional focuses include caregiver stress, chronic illness, codependency, family of origin problems, and forgiveness.
How would you describe her therapy style?
Her style is practical and down-to-earth. She uses worksheets, clear explanations about brain function, and a bit of humor to make changes feel manageable.
What is her professional background?
She has 26 years of experience in crisis counseling, emergency departments, military psychological health leadership, and hospital intake work. Those roles shaped her approach to trauma and high-stress situations.
What credentials and location are listed?
She holds an LPC credential and practices from Arizona.
Can sessions be conducted in other languages or internationally?
Sessions are offered in English and she does not accept international clients at this time.
What session formats are available?
The biography does not list specific session formats. Confirm current session options with the therapist before booking.
How are fees handled?
Cost varies by location and therapist availability. Sessions use a subscription that can be canceled at any time.
How do I get started with her?
Select the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist’s availability.
Therapists on BetterHelp do not prescribe medication. A doctor can talk with you about medical options. If you are thinking about suicide, call or text 988; in an emergency, call 911.