As listed on the therapist's profile. You can check a license with the state licensing board and an NPI in the national registry.
Mindfulness practice
Practical coping skills
Career and life coaching
About Susan
Susan Jordan-Kertzner is a Licensed Professional Counselor (LPC) based in Colorado with nearly two decades of experience. She helps people manage stress, anxiety, depression, relationship strain, career questions, parenting challenges, ADHD, and grief. Her manner is warm and affirming, and she aims to make therapy a straightforward, practical experience.
Susan uses a range of approaches to meet each person's needs. She draws on mindfulness practices to help people stay present and reduce reactivity. She also uses cognitive behavioral tools to identify unhelpful thinking patterns and replace them with clearer choices. Attachment-based ideas are woven in when relationships and security feel central to the concern.
Sessions tend to focus on what feels most pressing right now and on small steps that make life easier. She partners with clients to create a short-term growth plan and also addresses longer-term goals when needed. Coaching techniques are available for career and life-purpose questions.
Susan describes her style as interactive and respectful. She listens closely, asks practical questions, and offers exercises people can try between sessions. Her experience includes work with trauma-related issues, caregiver stress, first responder concerns, and postpartum depression among other areas.
People meet her to clarify values, develop coping skills, and rebuild confidence after difficult changes. She accepts clients from the United States and internationally, and works in English.
How her approaches translate to online therapy
Mindfulness Therapy helps people notice thoughts and physical sensations without getting swept away by them. In online sessions this can mean short guided breathing or grounding practices and checking how those skills fit into daily routines. Acceptance and Commitment Therapy (ACT) focuses on clarifying values and taking small, meaningful steps toward them while learning to live with difficult feelings. It is helpful for anxiety, depression, life transitions, and people seeking clearer purpose. Attachment-Based Therapy looks at how past relationship patterns shape present reactions and communication. When relationship concerns or caregiver stress are central, this perspective supports building safer ways of relating and clearer boundaries.
Finding the right mix of approaches is a collaborative process. The therapist will work with each person to choose techniques that match their goals and comfort level. She emphasizes practical exercises and a short growth plan that can be adjusted as progress is made.
Because the biography does not list specific session formats, confirm current options before booking. Online work can make it easier to fit appointments into a busy week, allow for shorter check-ins when necessary, and reduce travel time. Many people find that remote sessions let them practice skills in real life between meetings, which helps translate therapy into daily routine.
These summaries are based on the profile information listed on BetterHelp. Listing mindfulness as an approach does not mean a therapist holds a formal mindfulness training or certificate.
Frequently asked questions
What concerns does Susan commonly address?
Susan supports people with stress, anxiety, depression, relationship strain, career issues, parenting challenges, ADHD, grief, trauma and many related areas.
What is her therapeutic style like?
Her approach is warm, interactive, and practical. Sessions focus on clear steps, reflective conversation, and exercises to try between meetings.
How long has she been practicing?
She has 19 years of experience working as a psychotherapist and coach, combining clinical work with executive coaching skills.
Where is she based and what credential does she hold?
She practices from Colorado and holds the LPC credential, which stands for Licensed Professional Counselor.
Which languages are available for sessions?
Sessions are offered in English and she can work with clients internationally.
What session formats are provided?
Please confirm current session options before booking, as the biography does not specify specific formats.
How are fees and billing handled?
Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.
Therapists on BetterHelp do not prescribe medication. A doctor can talk with you about medical options. If you are thinking about suicide, call or text 988; in an emergency, call 911.